Support
We usually reply within one business day.
Response time
Within 24 hoursPrivacy questions
privacy@starve.appLegal & business
legal@starve.appFrequently asked
How do I cancel my subscription?
Subscriptions are billed by Apple. Open Settings → [Your Name] → Subscriptions on your iPhone, tap Starve, then Cancel Subscription. You'll keep access until the end of the current billing period.
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find Starve in your purchases, and request a refund. We can't issue refunds directly because we never see your payment.
The AI got my meal wrong. What do I do?
Tap any item in the breakdown to edit the name, portion, or macros. Long-press a meal in your log and choose "Report" to send the (anonymized) result to us — it helps us improve.
How do I delete my account and data?
Open Settings → Account → Delete Account in the app. This permanently erases your log, preferences, and any cloud-stored data within 30 days. You can also email privacy@starve.app with the subject "Delete account" if you no longer have the app installed.
Can I export my food log?
Yes. Settings → Data → Export generates a CSV of your full history. Macros also sync to Apple Health if enabled.
Does Starve work on iPad or Apple Watch?
Starve runs on iPad in compatibility mode. A native iPad and Watch app is on the roadmap but not available today.
Photo recognition is failing — why?
Make sure you have an internet connection and that you've granted camera and photo permissions in Settings → Starve. Very dim lighting, packaging-only shots without context, and mixed-cuisine plates are the usual culprits. If it keeps happening, email a screenshot to support and we'll dig in.
I have a feature request.
Send it to hello@starve.app — we read every one and reply.
Still stuck?
Email support@starve.app with your iPhone model, iOS version, and a short description of what happened. Screenshots help.